Privacy Policy

This website is operated by JW Ecom B.V. ("we", "us" or "our"), which respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, who we share it with and your rights regarding your data.

1. Information we collect
When you use our store, we may collect the following personal information:

  • Name, address and contact details (email address, phone number, etc.).
  • Payment details (credit card information, billing address, etc.).
  • Purchase and order information.
  • Preferences and interests you share with us.
  • Data provided through customer service interactions, surveys or promotions.
  • Your IP address and browser details for technical purposes.

2. How we use your data
We use your data to:

  • Process and complete transactions, including verifying credit card details.
  • Provide customer support and handle returns.
  • Personalise and improve your shopping experience.
  • Inform you about offers, promotions and newsletters (if you consent).
  • Carry out research to optimise our services.
  • Comply with legal obligations and enforce our policies.

3. Cookies and analytics
Cookies: We use cookies to analyse website usage, improve our services and enhance your experience. These text files help track user behaviour on our site.

Disabling cookies: most browsers accept cookies by default, but you can disable them in your settings. Please note that disabling cookies may affect the functionality of our website.

We use a cookie banner on our site to inform visitors about our use of cookies and to obtain their consent.

4. Sharing your data
We will not sell, rent or commercially share your personal information. However, we may share it with trusted third-party providers such as payment processors, shipping companies and IT service providers. These parties are contractually obliged to protect your data.
We may also disclose your data if required by law or if you breach our Terms of Service.

5. Your rights
You have the right to:

  • Access the personal data we hold about you.
  • Correct or update your information.
  • Withdraw your consent to data processing at any time.
  • Object to certain uses of your data, such as direct marketing.
  • Request the deletion or restriction of your data in certain circumstances.

To exercise your rights, please contact us at info@amara-fiore.com.

6. Third-party services
Some third-party providers, such as payment gateways, have their own privacy policies regarding the information we are required to share with them. We recommend reviewing their policies to understand how your data is handled.
Your data may be subject to the laws of the country in which the third-party provider operates. Once you leave our website or are redirected to a third-party site, this policy no longer applies.

Customer service hours:
Monday to Friday: 9:00 - 17:00

Email: info@amara-fiore.com
Phone: +31 970 1026 5461
Contact form: Click here

Company information
Amara Fiore is operated by JW Ecom B.V., a company registered in the Netherlands.

Company number: 89992210
DUNS number: 494675107
VAT number: NL865177028B01

Address:
Scharnerweg 35 A, Maastricht 6224JA, the Netherlands