Shipping Policy
Key information:
- Order cut-off time: 14:00
- Order processing: 1-2 working days (Monday to Friday)
- Shipping time: 4-6 working days (Monday to Friday)
- Free shipping: available on all orders to the countries we serve.
Shipping process
Once you have placed your order, you will receive a confirmation email letting you know that we have started processing your order. Processing usually takes 1-2 working days (Monday to Friday). After processing, your order will be shipped and you will receive an email with your tracking details.
Shipping times are approximately 4-6 working days (Monday to Friday).
We are pleased to offer free shipping on all orders to the countries we serve.
Delivery times by destination
Once your order has been processed and shipped, delivery usually takes:
| Country | Estimated delivery |
| Italy | 4-6 working days |
| United Kingdom | 4-6 working days |
| France |
4-6 working days |
| Ireland | 4-6 working days |
| United States | 4-6 working days |
| Spain | 4-6 working days |
| Czech Republic |
4-6 working days |
| Germany | 4-6 working days |
| Denmark | 4-6 working days |
| Austria | 4-6 working days |
| Switzerland | 4-6 working days |
| Portugal | 4-6 working days |
| Slovakia | 4-6 working days |
| South Africa | 4-6 working days |
| Hungary | 4-6 working days |
| Netherlands |
4-6 working days |
| Belgium | 4-6 working days |
| Greece | 4-6 working days |
| Poland | 4-6 working days |
| Canada |
4-6 working days |
| Australia | 4-6 working days |
| New Zealand | 4-6 working days |
These are standard transit estimates, not guarantees. Delivery times may vary depending on the exact location, carrier operations, customs clearance (for cross-border shipments) and periods of high demand.
Delays
You should receive your order within 5-8 working days (Monday to Friday). If your order has not arrived within this timeframe, don't worry: delays can occasionally occur due to peak periods, public holidays, weather conditions or other circumstances.
We kindly ask you to wait a further 3 working days (Monday to Friday) before contacting us. If your order has not arrived by then, please contact us at info@amara-fiore.com and we will look into the issue.
Order cancellations
If you need to cancel your order, please contact us as soon as possible. While we will do our best to accommodate your cancellation request, please note that we cannot guarantee cancellation once the order has been processed.
Damaged items
If you receive a damaged item, please contact us immediately. Take a clear photo of the problem and send it to info@amara-fiore.com. We will resolve the issue promptly by sending you a replacement item.
Customer service hours:
Monday to Friday: 9:00 - 17:00
Email: info@amara-fiore.com
Phone: +31 970 1026 5461
Contact form: Click here
Company information
Amara Fiore is operated by JW Ecom B.V., a company registered in the Netherlands.
Company number: 89992210
DUNS number: 494675107
VAT number: NL865177028B01
Address:
Scharnerweg 35 A, Maastricht 6224JA, the Netherlands